Do you charge on shipping?
No,Edmotic do not charge shipping charges on orders above Rs 500/-.for orders below Rs 500 ,Rs75 extra is charged for shipping.
What is the estimate transit time?
Our goal is to deliver the product within 3-4 working days if you live within the metros. It could extend to 7-10 working days from the day your order has been placed with us depending on where it is supposed to be delivered.
However, there might be circumstances beyond our control where this timeline cannot be maintained. – in cases such as these – we ensure that the product reaches you within 15-20 days of purchase.
Is there any additional fee other than the shipping price?
No,all the other charges are included in the product price.
Is Cash on Delivery available on Edmotic.com?
Edmotic.com provides Cash on delivery (COD) on all item(s).
How will the delivery be done?
We process national delivery only through reliable and reputed logistic partners such as Fedex,Bluedart,DHL.
I have not received my order. What do I do?
If you have not received your order during the stated time period, please write to us as at email@example.com
We will immediately follow up on your order and update you on the same. Our sincere apologies about not being able to deliver your order within the time frame committed.
I have not received part of my order. What should I do?
In case you do not receive a part of your order, don’t worry, we are here to help you. Inform us by writing at firstname.lastname@example.org with your complete order details.