If you have received a damaged/defective/dead product, you can get a replacement within 14 days of delivery. Please make sure that the original packaging is not tampered with otherwise exchange/ refund cannot be processed. Package once open cannot be refunded. All refunds will be credited in your Edmotic Wallet as store credits which you can use to shop on Edmotic.com. In case of manufacturing defect we will facilitate the exchange/return, however the shipping charges to and fro to the vendor may apply.
Do you charge on shipping? No,Edmotic do not charge shipping charges on orders above Rs 500/-.for orders below Rs 500 ,Rs 50-100 extra is charged for shipping. What is the estimate transit time? Our goal is to deliver the product within 3-4 working days if you live within the metros. It could extend to 7-10 working days from the day your order has been placed with us depending on where it is supposed to be delivered. Is Cash on Delivery available on Edmotic.com? Edmotic.com provides Cash on delivery (COD) on all items